Import Users

Import Users

To add multiple new users at one time:
  1. From the Admin tab, select Users.
  2. Click on Import Users.
  3. Click Select File.
  4. Upload a CSV file matching the format specified in  the Table below.
  5. A message appears indicating the number of users imported, and if any users were skipped.
    1. If users were skipped, this means they already had an account set up in Carve.
Header
Required
Format
Default Value
Example
Email
Yes
Any valid email address, must be unique in the list
-
john.smith@gmail.com
First Name
Yes
-
-
John
Last Name
Yes
-
-
Smith
Role
No
Blank

Or one of:
Stakeholder, Facilitator, Company Admin, Business Admin
Stakeholder
Facilitator
Portfolios
No
Blank

Or:
List of valid Portfolio names, separated by | (pipe) character
All portfolios
NW Region - Industrial | SW Region - Industrial | SW Region - Infrastructure

The import file must contain the following headers, this this order:
  1. Email
  2. First Name
  3. Last Name
  4. Role
  5. Portfolios
Only CSV files are accepted. All email addresses in the email fields must be unique in the file. If there is a user email in the import file that already exists in Carve, they will be skipped during the import. 

Example:
Sample import file for importing usersSample import file for importing users
When this file is imported, three new users are created. User1 has the Stakeholder role and is added to Portfolio 1 and Portfolio 2. User2 has the Business Admin role and has access to all portfolios because of their Admin role. User3 has the Facilitator role and is added to all portfolios because the Portfolios field was left blank.

    • Related Articles

    • Manage Users Overview

      Most organizations will see project teams evolve and will need to add or delete users over time. Users are managed by your Company Admin (role) who has the ability to: Create users Import users Assign access to portfolios Edit users Reset user ...
    • Edit Users

      From the Admin tab, select Users. Click on the user from the Users list. The editable fields can be changed as required. Changes are automatically saved. Edit Users, Admin Tab
    • Delete Users

      To delete a Carve user: From the Admin tab, select Users. Click on the user from the Manage Users list. Click the Delete User button and select OK during the confirmation prompt. Delete User
    • Create Users

      To create a new user: From the Admin tab, select Users. Click on Create User. Enter the user's email address. This will be their unique login for Carve. Enter the first name and last name as it should appear in Carve. Select the user role - ...
    • Assign Users Access to Portfolios

      From the Admin tab, select Portfolios. Click on the name of the Portfolio that you would like to assign users to. Click in the Portfolio Users textbox and select the Carve users who should have access to this portfolio. If the name is not listed, go ...